Why you need a true disaster recovery expert

Why you need a true disaster recovery expert

As far as disasters are concerned, it’s not a matter of if it will happen but a matter of when it will happen. If you are an owner or a manager of a small- to medium-sized business (SMB), you know that surviving a disaster means being prepared. And the lack of security over today’s complex IT systems can be costly and distressing.

Let’s hone in on a particular man-made disaster: cyberattack. What’s alarming is that SMBs are considered low-hanging fruits for cybercriminals because managers hesitate to invest in cybersecurity tools and employee training.

According to this 2018 research, there is zero correlation between the type of cybercrime target and an organization’s size or industry. It is also reported that people within SMBs are being targeted mostly through email. In fact, 90% of all attacks today start with a targeted email using social engineering tactics. The most common method is tricking a user to click on a malicious link, which then leads to the user unwittingly giving their credentials.

Any way you slice it, SMBs are more prone to disasters than larger organizations and must take disaster recovery planning more seriously. How serious? You can start by hiring a reputable managed services provider (MSP). Here’s why you need one:

Fast service and response time

An MSP offers continuous monitoring — 24 hours a day, 7 days a week, and 365 days a year. If you do not outsource this, you’ll have to invest heavily in manpower and technology, and incorporating monitoring processes into your day-to-day activities could slow down operations and prevent you from focusing on your core business functions.

Also, a good MSP responds quickly to your needs and problems. In an event of a data breach, you can rest assured that mitigation tools and proper security protocols are in place to prevent further damage. Your business’s and client’s data will also be securely managed by proper backup strategies, which can speed up restoring business operations.

Business continuity

Business continuity is all about keeping your company up and running when everything goes haywire. A true disaster recovery expert will involve planning for both IT and non-IT areas of your business, including actionable steps on critical facilities, personnel, crisis communication, and reputation protection.

Cloud services and backups

With the help of an MSP, you address three critical cloud backup pain points: performance, security, and technical support. Advanced cloud backup solutions will help you achieve continuous backup without straining system resources and will allow for high-performance backup with larger data sets.

When it comes to security and maintenance, a disaster recovery professional can ensure that you are secure, compliant through ample encryption, and always have access to technical support.


Technology planning is a fundamental aspect for your business’s future so it makes sense to partner with disaster recovery experts since they can navigate understand the ever-changing technology landscape. An MSP takes into consideration your interests by helping you see both short- and long-term goals while looking for ways to help you save money, improve efficiency, and innovate processes.

Lower costs

Having a full-time IT manager can be a significant expense, as IT people command good salaries. With a dedicated MSP, your costs are predictable. While the break-fix model may seem cheaper, recovering from a service disruption can be very expensive when it suddenly occurs. Consider the cost of correcting the problem, lost time, and downtime impact on your business.

Being prepared for disasters starts with a plan. For an experienced disaster recovery agency like Prosum, creating a solid disaster recovery plan means commitment to going above and beyond best practices. We create and implement forward-looking strategies to protect your crown jewels — your data. If this is something you think your business needs, give us a call today.

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